4 Steps to Implementing a Social CRM Strategy

Are you using social media to improve your customer service? Is your current Customer Relationship Management process inefficient? A fine-tuned social customer service strategy increases customer engagement. In this article I ll share four easy steps for developing a social CRM strategy. Why a Social Media CRM Strategy? Just about everybody uses social media in their […]This post 4 Steps to Implementing a Social CRM Strategy first appeared on Social Media Examiner. Social Media Examiner – Your Guide to the Social Media Jungle
http://www.socialmediaexaminer.com/4-steps-social-crm-strategy/

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